Every conversation,
next to the deal it's about.
Each quote and shipment has its own team thread and its own customer thread. Direct messages, groups, voice notes and mentions sit alongside — so decisions don't disappear into a personal messenger.
Communication that keeps everyone aligned
A thread on every deal
Internal discussion stays on the quote or shipment, visible to the people working it.
Customer chat, separate
The customer conversation has its own thread — internal notes never leak.
Direct and group chats
Message a colleague or a team, pin, forward, search and mute.
Voice and files
Voice messages, photos, videos and files — or attach straight from the deal.
Mentions and deal links
Pull a colleague in with a mention, point to a deal with a link.
Notifications that matter
In-app and push on web, iOS and Android, tuned by role.
Company conversations belong to the company.
When a colleague is away, the whole history of every deal is still there — who agreed what, when, and with whom.
- Read state and typing indicators
- Unread badges across devices
- Notification preferences by role
- Works on the mobile apps
Frequently asked questions
Why not just use WhatsApp or Telegram?
Because the conversation then lives on personal phones, away from the deal. In DO IT ALL SOFT every quote and shipment has its own thread, so the history stays with the company and the right people see it.
Can customers see the internal chat?
No. Internal threads and customer threads are separate. Customers only see the conversation you have with them.
Does chat work on mobile?
Yes. Chat, voice messages and push notifications work in the iOS and Android apps.
Which notifications does the team get?
Dozens of events — new inquiries, quote changes, ETA changes, files, mentions, assignments and payments — with defaults per role that each person can adjust.
Related features
Give customers their own portal and mobile app: quote requests, live tracking, documents, balances and chat with your team. They only see their own data.
Connect Gmail, Microsoft 365 or any IMAP mailbox and work email inside DO IT ALL SOFT, linked to quotes and shipments, with AI that spots new inquiries.
Two apps: DO IT for your team (quotes, shipments, chat, email, push) and DO IT Cargo for your customers to request quotes and track shipments.
See everything.
Focus on strategy.
Start without stopping your business. Free trial up to 90 days — no setup fee, no hidden fees.