FAQ

Questions, answered.

Everything forwarders usually ask before a demo. Missing something? Ask us directly.

The product

What is DO IT ALL SOFT?

DO IT ALL SOFT is cloud freight forwarding software. It runs a forwarder's whole workflow — inquiries, quotes, shipment tracking, documents, customer portal, email, accounting and analytics — in one workspace, with apps for the web, iOS and Android.

Who is DO IT ALL SOFT for?

Small and mid-size freight forwarders — from single-desk operators to multi-office teams — handling ocean, air, road or rail freight, international or domestic.

Which transport modes does it support?

Sea (FCL and LCL), air, road (FTL and LTL) and rail, with dozens of container and truck types, standard and custom pallets, and all eleven Incoterms 2020 rules.

Is it a TMS, a CRM or an ERP?

It combines the parts of each that a forwarder needs: a CRM for inquiries, customers and vendors; operations for quotes, shipments, tracking and documents; and finance for receivables, payables, profit, commissions and analytics — in one system.

Does it include an email client?

Yes. Each user connects Gmail, Microsoft 365 or any IMAP mailbox and works email inside the platform, linked to quotes and shipments.

Does it use AI?

Yes. AI fills quote forms from pasted text or voice, spots freight inquiries in connected mailboxes, reads packing lists and flags sensitive pricing. People review everything before it's sent.

Pricing and trial

How much does it cost?

One all-inclusive price per user per month: $95 for the first 4 users, $90 for users 5–9 and $85 for users 10–19, with volume pricing from 20 users. No setup fee and no per-shipment or per-feature charges.

Is there a free trial?

Yes, a free trial of up to 90 days.

Is there a discount for WCA members?

Yes. WCA World and WCA Vendors members get an exclusive discount.

Do customers pay to use the portal?

No. Your customers use the portal and the DO IT Cargo app free of charge.

Getting started

How long does it take to start?

Days, not months. We set up your company with you, prepare your document templates and import customers, vendors and contacts from Excel.

Do I need to install anything?

No. It runs in the browser; the iOS and Android apps are optional and free.

Which languages does it support?

English, Spanish, French, Russian and Chinese. Each user chooses their own language, and document templates can be prepared in other languages too.

Does it handle several currencies and offices?

Yes. Set a base currency and add the currencies you trade in, with daily or custom rates. Branches and departments organise teams and their access.

Data and security

Who can see our data?

Only the people your company gives access to. Roles and departments control what each employee sees, and customers only ever see their own shipments and documents.

Is our data secure?

Data is encrypted in transit and at rest, sign-in can require two-step verification, every device session can be ended remotely, and changes are kept in a history.

Is our data used to train AI?

No. Content sent to our AI provider is used only to deliver the feature you asked for and is never used to train AI models.

Can we export our data?

Yes. Quotes, shipments, transactions, payroll and reports export to Excel or CSV, and customers, vendors and contacts export to Excel.

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